Terms & Conditions

Terms & Conditions

Last updated: 2026

Welcome to 7Pleats. These Terms & Conditions govern your access to and use of our website, products, services, content, and any orders placed through this website.

By using this website, creating an account, or placing an order, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these Terms, please do not use this website.

1. About Us

This website is owned and operated by 7Pleats.

For any questions, support, or legal communication, you may contact us at:

Store Name: 7Pleats
Email: 7pleatz@gmail.com
Phone / WhatsApp: 7338975734
Address: No.19, 6th lane, Samraj Nagar, Bangalore - 560067 Karnataka

2. Eligibility to Use the Website

By using this website, you confirm that:

  • you are legally capable of entering into a binding contract
  • the information provided by you is true, accurate, and complete
  • you will use this website only for lawful purposes
  • you will not misuse, disrupt, or attempt unauthorized access to the website or its systems

If you are using this website on behalf of another person, business, or entity, you confirm that you are authorized to do so.

3. Account Registration and Security

Certain features of the website may require you to create an account.

You are responsible for:

  • maintaining the confidentiality of your account login details
  • restricting access to your device or account
  • all activities carried out under your account

You agree to notify us immediately if you suspect any unauthorized use of your account.

We reserve the right to suspend, restrict, or terminate any account if we believe the account is being used fraudulently, unlawfully, abusively, or in breach of these Terms.

4. Product Information

We aim to provide accurate descriptions, images, pricing, stock status, and other product-related information on the website.

However, you acknowledge that:

  • product colours may vary due to screen display, lighting, photography, or device settings
  • minor variations in texture, finish, weave, print placement, embroidery, or handmade details may occur
  • measurements may have minor tolerances
  • packaging may vary from illustrative images shown on the website

Such minor and natural variations shall not automatically be treated as defects.

5. Pricing

All prices displayed on the website are listed in Indian Rupees unless otherwise mentioned.

Prices may change at any time without prior notice. However, once an order is successfully placed, the applicable order price will ordinarily remain fixed for that order, unless there is an obvious typographical, technical, or system error.

We reserve the right to cancel any order if a product has been listed at an incorrect price or with materially incorrect information due to any error.

6. Orders and Order Acceptance

When you place an order through the website, you are making an offer to purchase the selected products subject to availability, verification, payment validation, and acceptance by us.

We reserve the right to:

  • accept or reject any order at our discretion
  • limit order quantities
  • cancel duplicate, suspicious, fraudulent, or abusive orders
  • request additional verification before processing or dispatch
  • refuse service where misuse, fraud, or policy violation is suspected

Order confirmation by email, message, or website status does not necessarily mean final acceptance. An order may still be cancelled before dispatch due to stock, verification, pricing, technical, or other legitimate reasons.

7. Payments

We may offer one or more payment methods such as online payment, UPI, card, wallet, bank transfer, cash on delivery, or other payment methods where available.

By making a payment, you confirm that:

  • you are authorized to use the selected payment method
  • the payment information provided is correct and lawful
  • the transaction is genuine and not fraudulent

We are not responsible for payment failures or delays caused by:

  • bank issues
  • payment gateway downtime
  • UPI platform issues
  • card issuer decisions
  • third-party processing errors
  • connectivity or technical failures outside our control

8. Shipping and Delivery

We aim to process and dispatch orders within reasonable timelines. Estimated delivery timelines shown on the website are only indicative unless specifically stated otherwise.

Delivery may be affected by:

  • stock availability
  • customer location
  • courier partner limitations
  • weather and force majeure events
  • festivals, strikes, holidays, or regional disruptions
  • incorrect address or contact details submitted by the customer

Customers must ensure that billing and shipping details are complete and accurate. We are not responsible for delays, failed delivery attempts, or losses caused by incorrect or incomplete customer information.

9. Cancellations, Returns, Refunds, and Replacements

All matters relating to order cancellations, returns, refunds, and replacements are governed by our separate Returns & Refunds Policy, which forms an integral part of these Terms & Conditions.

By placing an order, you also agree to that policy.

10. Promotional Offers and Discounts

Any coupon, promotional offer, referral benefit, free gift, sale campaign, or discount may be subject to specific additional conditions, including but not limited to:

  • validity period
  • minimum order value
  • product/category restrictions
  • single-use or limited-use rules
  • stock availability

We reserve the right to modify, suspend, withdraw, or cancel any offer at any time, especially in cases of technical error, stock issue, abuse, or suspected misuse.

11. Intellectual Property

All content on this website, including but not limited to:

  • text
  • graphics
  • product descriptions
  • images
  • videos
  • designs
  • page layouts
  • logos
  • icons
  • branding
  • downloadable materials

is the property of 7Pleats or is used under valid permission or license, unless otherwise stated.

You may not copy, reproduce, distribute, republish, upload, display, modify, transmit, or commercially exploit any part of this website without prior written permission.

12. Acceptable Use

You agree not to:

  • use the website for unlawful, fraudulent, or misleading activity
  • attempt to gain unauthorized access to accounts, systems, or data
  • interfere with website functionality or security
  • upload malicious code, viruses, or harmful content
  • scrape, copy, mirror, or automate access to the website without authorization
  • impersonate any person or entity
  • make false complaints, false claims, or fake orders
  • misuse any communication or review feature on the site

We reserve the right to restrict or terminate access for any user violating these terms.

13. User Content and Reviews

If you submit reviews, comments, feedback, messages, photos, videos, or other content, you confirm that:

  • the content is lawful and does not violate any third-party rights
  • the content is not false, abusive, defamatory, obscene, misleading, or infringing
  • you grant us a non-exclusive right to use, display, reproduce, publish, or moderate such content for website, support, and promotional purposes

We reserve the right to remove or refuse any user-submitted content at our discretion.

14. Third-Party Services and Links

The website may contain links to third-party websites, payment systems, social platforms, or service providers.

We do not control and are not responsible for the content, privacy practices, availability, terms, or performance of such third-party services. Your use of third-party websites or services is governed by their own terms and policies.

15. Limitation of Liability

To the maximum extent permitted by applicable law, 7Pleats shall not be liable for any indirect, incidental, special, consequential, punitive, or business-related losses arising out of or in connection with:

  • use or inability to use the website
  • website downtime or technical interruptions
  • delayed shipments or stock issues
  • third-party courier or payment failures
  • data loss, unauthorized access, or cyber incidents despite reasonable safeguards
  • customer reliance on website content without independent verification

Nothing in these Terms excludes liability to the extent such exclusion is prohibited under applicable law. Applicable Indian ecommerce and privacy-related laws still govern areas where mandatory obligations apply.

16. Indemnity

You agree to indemnify and hold harmless 7Pleats, its owners, affiliates, employees, representatives, and service providers from any claims, liabilities, damages, losses, costs, or expenses arising from:

  • your misuse of the website
  • your breach of these Terms
  • your violation of law
  • your infringement of third-party rights
  • fraudulent or abusive conduct linked to your account or orders

17. Privacy

Your use of this website is also subject to our Privacy Policy, which explains how personal information is collected, used, stored, and protected.

18. Suspension or Termination

We reserve the right to suspend, restrict, or terminate access to the website, user accounts, or services at any time where reasonably necessary for:

  • maintenance
  • security
  • fraud prevention
  • abuse control
  • legal compliance
  • operational reasons

19. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by the laws of India.

Subject to applicable consumer rights and mandatory legal requirements, any disputes arising from or relating to the use of this website or any purchase made through it shall be subject to the jurisdiction of the competent courts having authority over the location of 7Pleats.

20. Severability

If any provision of these Terms is held to be invalid, unlawful, or unenforceable, the remaining provisions shall continue to remain valid and enforceable to the fullest extent permitted by law.

21. Entire Agreement

These Terms & Conditions, together with our Privacy Policy, Returns & Refunds Policy, and any other policies expressly referred to on the website, constitute the complete understanding between you and 7Pleats regarding the use of the website and purchase of products through it.

22. Changes to These Terms

We may revise, update, or modify these Terms & Conditions at any time without prior notice. Updated terms will be posted on this page and will apply from the date of publication unless otherwise stated.

You are advised to review this page periodically before using the website or placing an order.